Compliance helpline

Outotec reviews and handles all compliance concerns in accordance with an established process. This procedure for receiving, retaining and handling remarks, proposals and complaints regarding alleged irregularities of a general, operational and financial nature has existed since 2013.

External and internal stakeholders can submit remarks, proposals, compliance concerns and complaints about Outotec via below form, by e-mail to or in writing to:

Outotec Oyj
Chief Compliance Officer
P.O. Box 1000
02230 Espoo, Finland

All messages may be submitted anonymously, however, efficient processing of the matter may require further information. Outotec will maintain the confidentiality of the matter and anonymity of the sender to the fullest extent reasonably practicable within the legitimate needs of law.

Outotec will not discharge, demote, suspend, threaten, harass, or in any other matter discriminate against a third party or employee because of any lawful or other actions done by the third party or the employee with respect to good faith reporting of complaints or participation in a related investigation.

The Board of Directors of Outotec considers good reputation and integrity as a key requirement to operate successfully in global markets. The Chief Compliance Officer shall report the results of the investigations and settlement of major complaints to the Audit and Risk Committee of the Board of Directors on a quarterly basis. The Chief Compliance Officer has the duty to keep record of all his/ her activities, reports and information received.