Outotec Remote Services

Get reliable eyes on your process 24/7

Make informed decisions that help you improve availability, reliability, and performance with end-to-end operational visibility backed up by expert support. Our state-of-the-art remote services provide you with exactly the right level of support for your needs, and include remote troubleshooting, assessment, and monitoring for equipment and process performance, as well as remote condition monitoring of the technical condition of equipment.

Your data security is at the heart of our services


To ensure peace of mind, you always retain ownership of your data. Information is shared within Outotec on a strict need-to-know basis, such as with product line experts and technical services professionals who are working on your particular project.

Information security management and practices are based on ISO/IEC 27001 and 27002 standards.

Data security of Outotec Remote Services

We collect information to help you improve KPIs relating to products, equipment, and processes. Data security covers users, equipment, and the software used to process, store, and transmit information.


Our Connected Services